When it comes to Authorized Embraer Service Centers in North America, Duncan Aviation has a lot to offer. With three strategically located full-service facilities (Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah), we’re proud to be authorized to work on the following Embraer models:
Although Embraer customers often come to us for specific areas of service, one of Duncan Aviation’s greatest strengths—honed over nearly 70 years of experience—is our unmatched multishop capabilities. As a fourth-generation, family-owned company, we specialize in comprehensive, tip-to-tail support including:
Our avionics Satellite shops and Engine RRTs (Rapid Response Teams) are also available across the country for both scheduled and AOG work.
Many of our Embraer customers manage their own flight departments and personally bring their aircraft to us for inspections, upgrades, refurbishment, paint, and maintenance. They know Duncan Aviation technicians treat them as partners, offering transparency, respect, and exceptional service.
Bobby Lipcamon, who now flies a Praetor 500 for the sixth-generation, family-owned company Knapheide, has been working with Duncan Aviation since 1990.
“Over the years, I’ve liked walking around the hangars and talking to the techs,” says Bobby. “I’ll tell them, ‘I’m not here to check your work—I’m here to learn,’ and they always take the time to show me what they’re doing. That kind of relationship means a lot.”
Director of Maintenance Cuby Fajardo recently brought a Praetor 600 to our Provo facility for its 48-month inspection.
“The communication throughout the project was excellent,” says Cuby. “Project Manager Jim Laughner and Assistant Team Leader Tom Boyle were incredibly thorough. Tom, especially, made sure I understood every step. His expertise in identifying and addressing discrepancies was invaluable, and he took the time to walk us through the resolution plan with great attention to detail.”
Cuby spent time at the facility, working in his own customer office, and was impressed with both the team and the environment.
“This was my first visit to Duncan Aviation, and I was really pleased,” says Cuby. “Everyone was friendly and knowledgeable, and the facility was spotless.”
For Bobby, reliability is everything.
“Our aircraft are business tools; they need to be available when promised,” he says. “That’s why I trust Duncan Aviation. They keep me informed, meet deadlines, and understand how downtime affects our business.”
“The quality of the work was outstanding,” says Cuby. “From start to finish, Duncan Aviation impressed me. I’d absolutely return for future work and recommend them to other DOMs.”
After 35 years, Bobby’s recommendation is just as strong. “There’s a friendly, family feel at Duncan Aviation. You’re not just a name—you’re a person. I’d never go anywhere else.”