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Global News

Duncan Aviation Issues Rapid Response AOG Promise

Duncan Aviation recently issued a promise to all AOG customers. - Within 30 minutes, you will hear from a Duncan Aviation RRT (Rapid Response Team) member by phone to acknowledge your AOG request  - Within one hour, we will follow up with labor availability and logistic planning   - Within 24 Hours, we will be onsite at your location, pending agreements and approvals  - We promise to do what it takes to get you returned-to-service as quickly as possible 
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Duncan Aviation Receives Overall and North American Bombardier Authorized Service Center Awards

Duncan Aviation was recently recognized by Bombardier for its performance as a top authorized service facility in the support of Bombardier business jet customers. Judged on a set of criteria that included superior quality, performance, and effective customer support, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of both the Overall and the North American categories of the 10th Annual Bombardier Authorized Service Facility (ASF) Excellence Awards.
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Duncan Aviation STC for ACA Air Purification in Global Slated for July

Duncan Aviation is anticipating the completion and availability of its first Supplemental Type Certificate (STC) for the Aviation Clean Air (ACA) ionization system for a Global aircraft on July 24. The Duncan Aviation Engineering & Certification Services team is developing the STC to cover the installation of the safe and effective air ionization system, and the team is also working on paths to certify other makes/models, including a Challenger 300/350.
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Duncan Aviation Named North American Winner of Bombardier Authorized Service Facility Excellence Award

Duncan Aviation was recently recognized by Bombardier Aviation for its performance as a top authorized service facility in the support of Bombardier customers. Judged on a set of criteria that included quality, compliance, customer satisfaction and customer influence, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of the North American category of the 9th Annual Bombardier Authorized Service Facility Excellence Awards.
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Duncan Aviation Named 2018 North American Winner of Bombardier Authorized Service Facility Excellence Awards

Duncan Aviation today was recognized by Bombardier Business Aircraft for its performance in 2017 as a top authorized service facility in the support of Bombardier customers. Judged on a set of criteria that included quality, compliance, customer satisfaction and customer influence, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of the North American category of the 8th Annual Bombardier Authorized Service Facility Excellence Awards.
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